Man and Van Ilford Health and Safety Policy

Man and Van Ilford is committed to providing a safe and healthy working environment for our employees, contractors, customers and members of the public who may be affected by our removal and delivery activities. This Health and Safety Policy sets out our principles and arrangements to prevent injury, protect property and minimise risk during all moves, including house removals, office relocations and man and van services.

Our Health and Safety Commitment

We recognise that the nature of removal work involves manual handling, vehicle use, access to different types of premises and occasional work in confined or shared spaces. We are committed to managing these risks proactively and to continuously improving our performance. We will provide appropriate information, instruction, training and supervision to ensure that work is carried out safely and responsibly at all times.

Health and safety is an integral part of the way we plan and deliver our man and van and removal services, from the initial booking through to the completion of the move.

Responsibilities

Overall responsibility for health and safety within Man and Van Ilford rests with the company management. Management is responsible for implementing this policy, allocating sufficient resources, and reviewing our procedures regularly.

Supervisors and team leaders are responsible for ensuring that removal staff follow safe working practices, use equipment correctly, and report any hazards or incidents immediately. They must lead by example and reinforce a positive safety culture.

All employees and contractors have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. This includes following all safety instructions, using personal protective equipment when required, and reporting unsafe conditions, near misses, accidents or damage as soon as possible.

Risk Assessment and Planning

Before any removal or delivery work is carried out, we assess the risks associated with the job. This may include access routes, stairs, lifts, parking arrangements, loading areas, the size and weight of items, and any special handling needs such as fragile, bulky or high value goods.

Where necessary, we will perform a site-specific assessment on arrival to identify any additional hazards such as uneven surfaces, poor lighting, restricted access, or shared loading areas with other businesses. We will then adapt our working methods to control those risks, for example by adjusting the number of staff, using additional equipment, or modifying the route for carrying items.

Training, Competence and Supervision

We ensure that our removal staff receive appropriate training for the tasks they undertake. This includes manual handling techniques, safe lifting and carrying, use of trolleys and moving equipment, vehicle loading and unloading, and working safely in and around customers premises.

New staff receive an induction that covers our health and safety procedures, emergency arrangements, reporting processes and customer care standards. Ongoing supervision, refresher training and toolbox talks are provided as required to maintain competence and reinforce safe behaviour.

Manual Handling and Use of Equipment

Manual handling is a core part of our removals work and is managed with particular care. Staff are trained to assess each lift, plan the route, and use correct body positioning to avoid injury. Heavy or awkward items are moved by more than one person or with suitable equipment such as sack trucks, dollies or lifting aids.

We supply appropriate equipment and expect staff to use it correctly and report any damage or defects immediately. No employee is required to lift or carry an item that they believe cannot be moved safely. Items that are excessively heavy, unstable or unsafe to move will be discussed with the customer and alternative arrangements agreed.

Vehicles, Driving and Loading

Our drivers must hold the appropriate licences, follow the Highway Code and operate vehicles in a safe and considerate manner. Vehicles are maintained and inspected regularly to ensure they are roadworthy and suitable for removal work.

Loading and unloading are planned to ensure stability and security of loads. Items are stacked and secured to prevent movement during transit, reducing the risk of damage and injury when the vehicle doors are opened. Staff must ensure that access around the vehicle is kept clear where possible and that loading does not obstruct traffic or create trip hazards.

Customer Premises and Public Safety

When working in customers homes or business premises, our teams will take reasonable steps to protect floors, walls, fixtures and fittings, and to avoid causing disruption to neighbours or other occupiers. Walkways, staircases and doorways will be kept as clear as possible to allow safe movement of people and goods.

We take care to protect members of the public during loading, unloading and moving items to and from the property. Where necessary, we will set up safe working areas, use clear communication and avoid leaving equipment or packaging in shared corridors or public spaces.

Equipment, Personal Protective Equipment and Housekeeping

Any tools or equipment used in the course of our removal work will be kept in good condition and used only for their intended purpose. Staff are required to wear suitable clothing and footwear for the job, and any personal protective equipment provided must be used and maintained correctly.

Good housekeeping is essential to safety. Our teams are instructed to keep working areas tidy, avoid unnecessary clutter, and promptly remove packaging and waste generated during the move. This reduces trip hazards and supports a professional, safe service.

Accidents, Incidents and Emergency Procedures

All accidents, injuries, near misses and damage to property or vehicles must be reported to management as soon as practicable. We record and investigate these events to identify causes and implement measures to prevent recurrence.

Our staff are briefed on emergency procedures relevant to their work, including what to do in the event of fire, serious injury, hazardous conditions or threats to personal safety. Where working in larger buildings, our teams will follow on-site emergency instructions and cooperate with building management and emergency services.

Wellbeing, Fitness for Work and Substance Misuse

We recognise that the physical nature of removal work requires staff to be fit for duty. Employees are expected to report any condition that may affect their ability to work safely. We do not tolerate working under the influence of alcohol or illegal drugs, and we expect responsible use of any prescribed medication that could impair concentration or physical capability.

Review and Continuous Improvement

This Health and Safety Policy is reviewed regularly and whenever there are significant changes in our operations, legislation, or industry best practice. Lessons learned from incidents, feedback from staff and customers, and changes in our service offering are taken into account so that we can continually improve the safety of our removal and man and van services.

By following this policy and working together, we aim to ensure that every move carried out by Man and Van Ilford is completed as safely, efficiently and professionally as possible.



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Contact us

Company name: Man and Van Ilford Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 381 High Rd
Postal code: IG1 1TF
City: London
Country: United Kingdom

Latitude: 51.5610840 Longitude: 0.0831360
E-mail:
[email protected]

Web:
Description: Are you in need of expert man and van services throughout Ilford, IG1 at competitive price? Give us a ring now and get a free quote!
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